# TreeSize won't renew perpetual-license support unless users subscribe

Published: 2026-07-21 · Updated: 2026-07-21 · Category: Regulation

Source page: https://www.sipply.dev/story/treesize-wont-renew-perpetual-license-support-unless-users-654c67da · 中文: https://www.sipply.dev/zh/story/treesize-wont-renew-perpetual-license-support-unless-users-654c67da

## Summary

JAM Software has made a significant policy change regarding the support for perpetual licenses of its TreeSize software. Users who have purchased perpetual licenses will no longer receive updates or support once their maintenance period expires unless they opt for a subscription model. This decision has sparked frustration among users who feel they are being pushed towards a subscription model without adequate notice or options for continued support. The company has indicated that after the maintenance period, users will not receive new license keys or installers, further complicating their ability to use the software effectively.

## Key takeaways

- JAM Software is shifting from a perpetual license model to a subscription-based support system for TreeSize.
- Users are unhappy with the lack of support and updates for perpetual licenses after the maintenance period.
- The change reflects a broader trend in software companies moving towards subscription models.

## Why it matters

This shift in policy highlights the growing trend of software companies favoring subscription models over traditional perpetual licenses, impacting user experience and software accessibility.

- **Product managers:** Product managers should be aware of this trend as it may influence customer retention strategies and necessitate adjustments in pricing models to align with user expectations.
- **Developers:** Developers need to consider how changes in licensing and support can affect their development cycles and the long-term viability of the tools they rely on.
- **Students and job seekers:** Students and job-seekers should recognize the implications of subscription models on software access, as it may affect their ability to use essential tools without incurring ongoing costs.

## Sources

- [TreeSize won't renew perpetual-license support unless users subscribe](https://arstechnica.com/gadgets/2026/07/treesize-wont-renew-perpetual-license-support-unless-users-subscribe) (Ars Technica AI, 2026-07-21)

## 中文

### TreeSize 不再续订永久许可证支持，除非用户选择订阅

JAM Software 对其 TreeSize 软件的永久许可证支持政策进行了重大调整。购买了永久许可证的用户在维护期结束后将不再获得更新或支持，除非选择订阅模式。这一决定引发了用户的不满，他们感到在没有充分通知或继续支持选项的情况下被迫转向订阅模式。公司表示，在维护期结束后，用户将无法获得新的许可证密钥或安装程序，进一步复杂化了他们有效使用软件的能力。

**要点：**

- JAM Software 正在将 TreeSize 从永久许可证模式转向基于订阅的支持系统。
- 用户对维护期后永久许可证缺乏支持和更新感到不满。
- 这一变化反映了软件公司向订阅模式转变的更广泛趋势。

**为什么重要：** 这一政策转变突显了软件公司越来越倾向于订阅模式而非传统永久许可证，这影响了用户体验和软件可获取性。

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