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Policy & Safety1 min readLast updated

TreeSize won't renew perpetual-license support unless users subscribe

1 outlet · 1 article — narrow sourcing (verify claims carefully)

Summary

JAM Software has made a significant policy change regarding the support for perpetual licenses of its TreeSize software. Users who have purchased perpetual licenses will no longer receive updates or support once their maintenance period expires unless they opt for a subscription model. This decision has sparked frustration among users who feel they are being pushed towards a subscription model without adequate notice or options for continued support. The company has indicated that after the maintenance period, users will not receive new license keys or installers, further complicating their ability to use the software effectively.

Takeaways

  1. JAM Software is shifting from a perpetual license model to a subscription-based support system for TreeSize.
  2. Users are unhappy with the lack of support and updates for perpetual licenses after the maintenance period.
  3. The change reflects a broader trend in software companies moving towards subscription models.

Why it matters

This shift in policy highlights the growing trend of software companies favoring subscription models over traditional perpetual licenses, impacting user experience and software accessibility.

Read as

PMs

Product managers should be aware of this trend as it may influence customer retention strategies and necessitate adjustments in pricing models to align with user expectations.

Developers

Developers need to consider how changes in licensing and support can affect their development cycles and the long-term viability of the tools they rely on.

Students & job seekers

Students and job-seekers should recognize the implications of subscription models on software access, as it may affect their ability to use essential tools without incurring ongoing costs.

Covered sources

Source titles and excerpts stay in their original language for accuracy and traceability.

  • Ars Technica AI

    TreeSize won't renew perpetual-license support unless users subscribe

    JAM Software has announced that it will no longer provide support or updates for perpetual licenses of TreeSize beyond their maintenance period unless users subscribe. This change has frustrated users, especially since they will not receive license keys or installers after the support period ends.