# Square’s new kiosk lets you talk to AI for help with your order

Published: 2026-10-14 · Updated: 2026-10-14 · Category: Product Launch

Source page: https://www.sipply.dev/story/squares-new-kiosk-lets-you-talk-to-ai-for-help-with-your-3737e6c4 · 中文: https://www.sipply.dev/zh/story/squares-new-kiosk-lets-you-talk-to-ai-for-help-with-your-3737e6c4

## Summary

Square has launched an innovative ordering kiosk that integrates a touchscreen interface with an AI voice assistant, enhancing the customer experience during the ordering process. This new technology allows customers to engage in natural conversations with the AI, making it easier to inquire about menu items and make modifications to their orders in real-time. The kiosk aims to streamline the ordering process and improve customer satisfaction by providing immediate assistance and reducing wait times.

## Key takeaways

- Square's new kiosk combines touchscreen technology with an AI voice assistant.
- The AI assistant can understand and respond to customer inquiries about menu items.
- This innovation aims to enhance the ordering experience and improve efficiency.

## Why it matters

The introduction of AI-driven kiosks represents a significant advancement in customer service technology, potentially transforming how businesses interact with customers and manage orders.

- **Product managers:** For product managers, this launch highlights the importance of integrating AI into customer-facing products to enhance user experience and operational efficiency.
- **Developers:** Developers can explore the technical challenges and opportunities of building AI systems that can understand natural language and interact seamlessly with users in real-time.
- **Students and job seekers:** Students and job-seekers should note that the rise of AI in customer service roles is creating new opportunities in tech and hospitality sectors, emphasizing the need for skills in AI and user experience design.

## Sources

- [Square’s new kiosk lets you talk to AI for help with your order](https://www.theverge.com/tech/1009086/square-kiosk) (The Verge AI, 2026-10-14)

## 中文

### Square的新自助终端让您与AI对话以获取订单帮助

Square推出了一款创新的自助终端，结合了触摸屏界面和AI语音助手，提升了客户在点餐过程中的体验。这项新技术使客户能够与AI进行自然对话，更容易询问菜单项并实时修改订单。该终端旨在简化点餐流程，提高客户满意度，提供即时帮助并减少等待时间。

**要点：**

- Square的新自助终端结合了触摸屏技术和AI语音助手。
- AI助手能够理解并回应客户关于菜单项的询问。
- 这一创新旨在提升点餐体验并提高效率。

**为什么重要：** AI驱动的自助终端的推出代表了客户服务技术的重大进步，可能会改变企业与客户的互动方式和订单管理方式。

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