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Rival AI agents, Instinct and Meta's Muse, both add the ability to make calls
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Summary
Instinct and Meta's Muse have both launched new features that enable their AI assistants to make phone calls, marking a significant enhancement in their capabilities. Instinct's feature, named Instinct Concierge, is tailored for high-touch tasks, allowing users to delegate more complex interactions. Meanwhile, Muse is responding to user demand by rolling out its calling capability, indicating a shift towards more interactive and user-friendly AI solutions. This development highlights the competitive landscape of AI assistants, where functionality and user experience are becoming key differentiators.
Takeaways
- Both Instinct and Meta's Muse are enhancing their AI assistants with new calling capabilities.
- Instinct Concierge focuses on high-touch tasks, indicating a niche approach to AI assistance.
- Meta's Muse is responding directly to user feedback, showcasing the importance of user-driven development.
Why it matters
The introduction of calling features in AI assistants signifies a move towards more interactive and practical applications of AI technology, potentially reshaping how users interact with these tools.
PMs
Product managers should note the importance of user feedback in feature development, as seen with Muse's rollout, and consider how enhanced functionalities can improve user engagement.
Developers
Developers should focus on building robust communication capabilities into AI systems, as the demand for more interactive features like calling is likely to grow.
Students & job seekers
For students and job-seekers, understanding the evolution of AI capabilities, such as voice interaction, can provide insights into future job opportunities in AI development and user experience design.
Covered sources
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TechCrunch AI
Rival AI agents, Instinct and Meta's Muse, both add the ability to make callsPeople can use these assistants to make restaurant reservations and cancel subscriptions