# Retell integrates OpenAI models to support 100 million monthly calls

Published: 2026-10-27 · Updated: 2026-10-27 · Category: Product Launch

Source page: https://www.sipply.dev/story/retell-integrates-openai-models-to-support-100-million-8e51b1e6 · 中文: https://www.sipply.dev/zh/story/retell-integrates-openai-models-to-support-100-million-8e51b1e6

## Summary

Retell has successfully integrated OpenAI's advanced models, including GPT-6 Astra and Codex, to enhance its voice agent capabilities. This integration has enabled the company to achieve a significant milestone of processing 100 million calls each month. Additionally, Retell has reported an impressive annual revenue run rate of $1.6 million per employee, showcasing the effectiveness of its technology and business model.

## Key takeaways

- Retell leverages OpenAI models for improved voice agent performance.
- The company processes 100 million calls monthly, indicating strong market demand.
- Retell's revenue metrics reflect a highly efficient operational model.

## Why it matters

The integration of advanced AI models into voice technology signifies a major step forward in enhancing customer service and operational efficiency in the industry.

- **Product managers:** Product managers should note how leveraging AI can drive significant user engagement and revenue growth, highlighting the importance of integrating cutting-edge technology into product offerings.
- **Developers:** For developers, this case illustrates the potential of using AI models to solve complex problems and improve user experiences, encouraging innovation in voice technology applications.
- **Students and job seekers:** Students and job-seekers should recognize the growing demand for AI skills in the tech industry, as companies like Retell demonstrate the real-world applications and benefits of AI integration.

## Sources

- [Retell uses OpenAI models to help power 100M monthly calls](https://openai.com/index/retell-ai) (OpenAI News, 2026-10-27)

## 中文

### Retell整合OpenAI模型以支持每月1亿通电话

Retell成功整合了OpenAI的先进模型，包括GPT-6 Astra和Codex，以增强其语音代理能力。这一整合使公司实现了每月处理1亿通电话的重要里程碑。此外，Retell报告每名员工的年收入运行率达到160万美元，展示了其技术和商业模式的有效性。

**要点：**

- Retell利用OpenAI模型提升语音代理性能。
- 公司每月处理1亿通电话，表明市场需求强劲。
- Retell的收入指标反映出高效的运营模式。

**为什么重要：** 将先进的AI模型整合到语音技术中，标志着提升客户服务和行业运营效率的重要进展。

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